ppvi Terms & Conditions

1. Definitions

In these Terms & Conditions, the following definitions apply unless the context requires otherwise:

• "Platform" means the ppvi website accessible at ppvi.io, including all sub-pages, game lobbies, betting interfaces, account dashboards, and associated mobile-optimised interfaces.
• "Player" or "You" means any individual who has registered a ppvi account or is accessing the Platform for any purpose.
• "Account" means the unique registered profile created by a Player on the ppvi Platform, including all associated BDT balance, transaction history, bonus credits, and personal data.
• "BDT" means Bangladeshi Taka, the sole currency in which ppvi Account balances are denominated and transactions are processed.
• "Game" means any casino title, live dealer table, slot machine, or sports betting market made available through the Platform, whether supplied by ppvi directly or by a third-party certified provider.
• "Bonus" means any promotional credit, free spin, cashback amount, or matched deposit incentive granted by ppvi to a Player under specific promotional conditions.
• "KYC" means Know Your Customer — the identity and age verification process that ppvi conducts using government-issued documentation before processing withdrawals or fulfilling certain account actions.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered by a Player before any winnings derived from that Bonus become eligible for withdrawal.
• "Self-Exclusion" means a voluntary restriction requested by a Player that prevents access to the ppvi Platform for a specified or indefinite period.

2. Acceptance of Terms

By accessing the ppvi Platform, creating an Account, or placing a wager of any kind, you are deemed to have read, accepted, and agreed to be bound by these Terms & Conditions in their entirety, including all policies incorporated by reference — including the Privacy Policy and the Responsible Gaming Policy.

These Terms represent the complete and exclusive agreement between you and ppvi in respect of your use of the Platform. Any prior representations, negotiations, or informal communications do not form part of this agreement unless explicitly incorporated herein in writing.

3. Account Registration & Eligibility

3.1 Eligibility Requirements

To register and maintain an active ppvi Account, you must satisfy all of the following requirements at all times:

• You must be at least 21 years of age. ppvi enforces a strict minimum age policy and verifies age via NID (National Identity Document) or valid passport during the KYC process.
• You must be a natural person. Corporate entities, trusts, partnerships, and other legal structures may not register Accounts.
• You must not currently be subject to a Self-Exclusion order on ppvi or any affiliated platform.
• You must provide truthful, accurate, and complete information during registration, including your full legal name, date of birth, and a valid contact method.
• You must not be acting as an agent or proxy for any third party when registering or operating an Account.

3.2 One Account Policy

Each individual player is strictly permitted to hold one (1) active ppvi Account at any time. The creation of duplicate, secondary, or fraudulently obtained accounts is a material breach of these Terms. ppvi reserves the right to suspend all related accounts and withhold associated balances pending investigation if duplicate accounts are detected.

3.3 Account Information Accuracy

You are responsible for ensuring that all information provided to ppvi during registration and throughout your account lifecycle is accurate and kept up to date. Providing false information — including a false date of birth — is a serious violation that may result in immediate account closure and forfeiture of funds.

4. Account Security

You are solely responsible for maintaining the confidentiality of your ppvi account credentials, including your username and password. ppvi will never ask for your password via email, live chat, or any other communication channel. Any request for your password from a person claiming to represent ppvi should be treated as fraudulent and reported immediately.

You must notify ppvi support without delay if you become aware of, or reasonably suspect, any unauthorised access to your Account. ppvi will not be liable for any loss or damage arising from your failure to adequately protect your account credentials.

• Do not share your login credentials with any third party under any circumstances.
• Do not access your ppvi Account from shared, public, or unsecured devices or networks where possible.
• Enable any additional account security features offered by ppvi, including two-factor authentication where available.
• Log out of your Account fully after each session, particularly when using shared devices.

5. Identity Verification (KYC)

ppvi is required to conduct identity verification checks on all players prior to processing withdrawal requests and, in some cases, before granting access to certain promotional offers or higher deposit tiers. The KYC process serves to verify your identity, confirm your age, and validate your payment method ownership.

5.1 Required Documentation

You may be required to provide one or more of the following documents:

• Proof of Identity: National Identity Document (NID), valid passport, or government-issued photo ID.
• Proof of Age: Any of the above documents that clearly show your date of birth confirming you are 21 years of age or older.
• Proof of Payment Method: A screenshot or confirmation showing that the bKash, Nagad, or Rocket number used for deposits is registered in your name.
• Proof of Address: A recent utility bill, bank statement, or official document showing your name and address — required at ppvi's discretion for higher value withdrawals.

5.2 KYC Processing Time

ppvi aims to complete standard KYC reviews within 24 to 48 hours of receiving all required documentation. Withdrawals will be held in a pending state until KYC is successfully completed. ppvi reserves the right to request additional documentation if the initial submission is insufficient to confirm identity to the required standard.

6. Deposits & Withdrawals

6.1 Deposits

All deposits to your ppvi Account must be made using payment methods registered in your own name. Third-party deposits — where the payment method is owned by a person other than the registered Account holder — are strictly prohibited and may trigger an account review. ppvi accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit amounts are displayed in the ppvi Cashier at the time of transaction. All deposits are credited in BDT and reflect in your Account balance typically within thirty (30) seconds for mobile banking channels.

6.2 Withdrawals

Withdrawal requests must be submitted through the ppvi Cashier. All withdrawals are processed to the same payment method used for the most recent qualifying deposit, subject to method availability. Minimum and maximum withdrawal amounts are displayed in the Cashier at the time of request. ppvi processes withdrawal requests to bKash and Nagad typically within one (1) to four (4) hours during standard operating hours aligned to Bangladesh Standard Time (BST, UTC+6).

6.3 No Platform Fees

ppvi does not charge any platform-side processing fee on deposits or withdrawals. The BDT amount requested for withdrawal is the amount transferred to your mobile banking account, without deduction. Note that individual payment providers such as bKash or Nagad may apply their own standard transaction fees independent of ppvi — ppvi has no control over and accepts no liability for fees charged by third-party payment providers.

6.4 Withdrawal Conditions

Withdrawals may only be processed after KYC verification is complete. Additionally, if a Bonus has been applied to your Account and the associated Wagering Requirement has not yet been met, the portion of your balance attributable to that Bonus may not be withdrawn until the requirement is satisfied. Withdrawing before meeting wagering requirements will result in forfeiture of the bonus and any winnings derived from it.

7. Bonuses & Promotions

ppvi offers various promotional bonuses to eligible players from time to time, including welcome bonuses, deposit match bonuses, free spins, cashback offers, and seasonal promotions aligned with events such as Eid, Pohela Boishakh, BPL, and T20 World Cup fixtures. All bonuses are subject to the following general terms in addition to any specific conditions stated at the time of the offer:

• Bonuses are available to players who have completed registration and, where applicable, their first qualifying deposit.
• Each bonus promotion may only be claimed once per player, per household, and per device unless explicitly stated otherwise.
• Wagering requirements applicable to a bonus must be fulfilled within the time limit specified in the promotion details. Uncompleted wagering requirements at the expiry of the time limit will result in the bonus and associated winnings being voided.
• ppvi reserves the right to specify which games contribute to wagering requirements and at what percentage. Live casino tables, for example, may contribute at a lower rate than slots — consult individual promotion details.
• Bonuses may not be transferred, sold, or converted to cash except in accordance with the applicable wagering requirement terms.
• ppvi reserves the right to withdraw, amend, or cancel any bonus or promotion at any time, with reasonable notice where possible. Where a Bonus has already been credited to an Account, it will remain valid under the terms issued at the time of crediting.

8. Gameplay Rules

All games available on the ppvi Platform are operated either directly by certified third-party providers or via ppvi's own proprietary gaming infrastructure. The rules governing each individual game — including return-to-player percentages, minimum and maximum bet limits, and specific game mechanics — are accessible within the game interface itself and are governed by the rules of the respective provider.

In the event of a dispute regarding the outcome of a game, the result recorded in ppvi's server logs shall be considered definitive, subject to independent audit where requested. ppvi does not manipulate or interfere with the outcomes of any certified provider's game content.

For sports betting markets, including cricket matches, BPL fixtures, IPL, and T20 World Cup events, the rules applicable to each market type are displayed at the time of placing the bet. Bets are settled according to the official result declared by the relevant sporting authority. In the event of a match being abandoned, suspended, or postponed beyond the settlement period, ppvi's sports betting rules — as displayed in the betting interface — will govern how affected bets are settled or voided.

9. Prohibited Conduct

The following activities are strictly prohibited on the ppvi Platform. Engaging in any of the conduct listed below constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, and forfeiture of balance:

• Registering more than one Account or assisting another person in registering multiple Accounts.
• Providing false or misleading information during registration or KYC.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform, place bets, or manipulate game outcomes.
• Engaging in collusion with other players to gain an unfair advantage in any game or betting market.
• Engaging in arbitrage betting or exploiting pricing errors across markets in a manner that ppvi determines to be systematic abuse rather than genuine gaming activity.
• Knowingly exploiting any technical error, malfunction, or software bug to obtain credits, winnings, or any other benefit not obtained through normal gameplay.
• Using the Platform in connection with any money laundering, fraud, or other criminal activity.
• Permitting a minor (any person under the age of 21) to access or use your Account.
• Accessing the Platform using a VPN, proxy, or other technology to circumvent geographic or account restrictions.

10. Intellectual Property

All content on the ppvi Platform — including but not limited to the ppvi brand name and logo, website design, text, graphics, game interfaces, software, and all associated intellectual property — is owned by or licensed to ppvi. No part of the Platform may be reproduced, distributed, modified, transmitted, reused, re-posted, or otherwise exploited for commercial or public purposes without the prior written consent of ppvi.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of the respective studios and is governed by their individual licensing arrangements with ppvi.

11. Limitation of Liability

To the fullest extent permitted by applicable law, ppvi shall not be liable to you for any loss or damage of any nature arising from or in connection with your use of the Platform, including but not limited to:

• Financial losses resulting from gameplay, wagering, or betting outcomes — all gaming involves inherent financial risk.
• Interruptions to the Platform caused by scheduled maintenance, unscheduled technical failures, or third-party service outages.
• Loss of data, winnings, or account access resulting from circumstances outside ppvi's reasonable control, including force majeure events.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers such as bKash, Nagad, or Rocket.
• Losses arising from a player's failure to maintain the security of their account credentials.

In all cases where ppvi is found to bear liability, the maximum aggregate liability of ppvi to any individual player shall not exceed the total net deposits made by that player to their Account in the thirty (30) days immediately preceding the event giving rise to the claim.

12. Responsible Gaming

ppvi is committed to promoting responsible gaming practices. We recognise that for a small number of players, gambling can become problematic, and we take our duty of care seriously. The following tools are available to all registered players through their Account dashboard:

• Deposit Limits: Set a daily, weekly, or monthly cap on the BDT amount you may deposit into your Account.
• Session Time Reminders: Configure on-screen alerts that notify you when your play session reaches a duration you have set in advance.
• Cool-Off Period: Apply a temporary restriction of 24 hours, 7 days, or 30 days during which your Account will be suspended and inaccessible for gaming.
• Self-Exclusion: Request a longer-term or permanent exclusion from the ppvi Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for the elected exclusion period.

Players who feel that gambling is negatively affecting their wellbeing, finances, or personal relationships are strongly encouraged to contact ppvi support via live chat or at [email protected] to discuss the options available to them. Further information is available on our Responsible Gaming page.

13. Suspension & Termination

ppvi reserves the right to suspend, restrict, or permanently close any player Account at any time and without prior notice where ppvi reasonably determines that:

• A breach of these Terms & Conditions has occurred or is suspected.
• The Account is being used in connection with fraudulent, criminal, or money laundering activity.
• The player has provided false identity or age information during registration or KYC.
• The Account is held by or being operated on behalf of a minor.
• The player is subject to a Self-Exclusion order or has requested account closure.
• Regulatory, legal, or compliance obligations require ppvi to restrict the Account.

Where an Account is closed due to a breach by the player, ppvi reserves the right to withhold any balance pending a full investigation. Where funds are withheld, ppvi will notify the player of the grounds for withholding and provide a timeline for resolution where possible.

A player may also voluntarily close their Account at any time by contacting ppvi support. Upon voluntary closure, any eligible balance (free of active Bonus restrictions) will be returned to the player's verified payment method within the standard withdrawal processing period.

14. Amendments to Terms

ppvi reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, ppvi will provide reasonable notice via email to the registered address on your Account or via a prominent notice on the Platform prior to the changes taking effect. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.

Players are encouraged to review these Terms periodically to remain informed of any updates. The "Last Updated" date at the top of this document reflects the date on which the most recent version became effective.

15. Governing Law

These Terms & Conditions and any dispute or claim arising out of or in connection with them — whether contractual, tortious, or otherwise — shall be interpreted in accordance with applicable law. ppvi operates as a platform serving the Bangladesh market and undertakes to adhere to applicable legal standards in the conduct of its operations.

Any dispute arising between you and ppvi that cannot be resolved through good-faith negotiation via our support channel should be escalated in writing to [email protected]. ppvi will endeavour to respond to formal dispute correspondence within ten (10) business days of receipt, aligned to Bangladesh Standard Time.

16. Contact Information

If you have any questions about these Terms & Conditions, require clarification on any provision, or wish to submit a formal complaint, please contact the ppvi support team using the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 from your ppvi account dashboard
• Support Hours: Around the clock, aligned to Bangladesh Standard Time (BST, UTC+6)

For responsible gaming support, account restrictions, or self-exclusion requests, our support team is available at all hours and will treat all such queries with strict confidentiality.